Company · Contact
Contact
Pick the inbox that matches what you need — every channel goes to a real human and has a documented SLA.
Customer support
support@runmycrew.comAccount, billing, integration setup, bug reports, feature requests.
SLA: < 1 business day (free tier), < 4 hours (pro), < 1 hour (enterprise)
Privacy / GDPR
privacy@runmycrew.comData-subject access, deletion, portability, processing objections.
SLA: Acknowledged in 3 business days; resolved within 30 days
Security
security@runmycrew.comVulnerability reports, security questionnaires, incident escalation.
SLA: Acknowledged within 24 hours
Legal
legal@runmycrew.comDMCA, subpoenas, court orders, MSA / DPA negotiation.
SLA: Acknowledged within 3 business days
Partnerships & integrations
partners@runmycrew.comNew integration proposals, design-partner programs, co-marketing.
SLA: Replied to within 5 business days
Postal address
RunMyCrew (proprietor: Bibek Timilsina)
Kathmandu, Nepal
Full registered address available on request to legal@runmycrew.com.